Australian Public Service (APS) roles have unique application requirements that differ significantly from private sector hiring. Understanding the APS Integrated Leadership System (ILS), the STAR method, and how to address selection criteria is essential to getting an APS interview.
APS Resume vs. Private Sector Resume
APS applications typically have two components: a resume (1–2 pages) and a separate selection criteria response. Some agencies use a two-page pitch format instead of traditional selection criteria.
- APS resume: Reverse-chronological, 2–4 pages for senior roles, focus on outcomes aligned to APS Work Level Standards
- Selection criteria: Separate document using STAR method responses (200–400 words each)
- Two-page pitch: Some agencies now use a single pitch that combines both — check the role requirements carefully
The APS Integrated Leadership System (ILS)
APS selection criteria are mapped to the ILS framework. The five core capabilities that appear across most roles are:
- Supports Strategic Direction — policy thinking, risk management, big-picture awareness
- Achieves Results — project delivery, quality outcomes, accountability
- Supports Productive Working Relationships — stakeholder engagement, collaboration
- Displays Personal Drive and Integrity — ethical decision-making, resilience, self-management
- Communicates With Influence — clear written and verbal communication, persuasion
The STAR Method for Selection Criteria
Every selection criteria response should use the STAR structure: Situation → Task → Action → Result.
- Situation: Set the context — what was the challenge or environment?
- Task: What was your specific responsibility?
- Action: What did YOU do? (Use 'I', not 'we')
- Result: What was the measurable outcome?
APS Resume Example Bullets by Level
- APS 3–4: 'Processed 150+ daily service requests using departmental CRM, maintaining 98% SLA compliance across a team of 8.'
- APS 5–6: 'Led a cross-agency working group of 12 stakeholders to develop a new policy framework, delivering final recommendations 3 weeks ahead of schedule to the relevant Minister.'
- EL 1–2: 'Managed a $3.2M program budget across 4 delivery streams, identifying and reallocating $180K in underspends to extend program reach by 15,000 additional beneficiaries.'
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