Template: Functional
Professional Summary
User-centered UX designer with 6+ years of experience crafting intuitive digital products for SaaS, fintech, and e-commerce platforms. Passionate about accessibility, design systems, and data-informed design decisions that drive measurable business outcomes.
Core Competencies
Design
User ResearchWireframingPrototypingInteraction DesignUsability TestingDesign Systems
Tools
FigmaSketchAdobe XDInVisionMiroHotjarMaze
Technical
HTML/CSSReact basicsAccessibility (WCAG 2.1)Design Tokens
Experience
Senior UX Designer — FinLeap Technologies
Mar 2022 – Present- Led the redesign of the core banking dashboard used by 400K+ users, increasing task completion rates by 34% and reducing support tickets by 28%.
- Built and maintained a design system with 120+ components adopted across 4 product teams, reducing design-to-dev handoff time by 50%.
- Conducted 60+ user interviews and usability tests to validate new onboarding flows, resulting in a 41% improvement in activation rates.
- Partnered with product and engineering to define accessibility standards, achieving WCAG 2.1 AA compliance across all customer-facing products.
UX Designer — ShopStream
Jan 2020 – Feb 2022- Designed the end-to-end checkout experience for a $200M ARR e-commerce platform, reducing cart abandonment by 22%.
- Created interactive prototypes and ran A/B tests on 15+ feature variations, directly contributing to a 18% increase in conversion rates.
- Collaborated with the data team to build user journey maps and identify key drop-off points across the purchase funnel.
Junior UX Designer — Pixel & Code Agency
Jun 2018 – Dec 2019- Delivered wireframes, user flows, and high-fidelity mockups for 12+ client projects across healthcare, education, and retail industries.
- Introduced a standardized usability testing process that became the agency's default for all client engagements.
Education
Parsons School of Design — B.F.A. Communication Design
2014 – 2018Certifications
Google UX Design Professional Certificate • Nielsen Norman Group UX Certification