Template: NovoBlue
Professional Summary
Strategic program manager with 7+ years orchestrating complex, cross-functional initiatives for technology companies. Expertise in scaling engineering programs, managing $20M+ budgets, and driving alignment across product, engineering, and business teams.
Work Experience
Senior Program ManagerFeb 2022 – Present
Apple · Austin, TX
- Manage a portfolio of 8 concurrent programs across Apple's Services division with combined budgets exceeding $25M.
- Coordinated the launch of a major platform feature involving 12 engineering teams across 4 time zones, delivering on time and under budget.
- Established a program governance framework adopted by 3 other divisions, reducing cross-team dependency conflicts by 50%.
- Led quarterly business reviews with VP-level stakeholders, synthesizing status across 40+ workstreams into executive-ready summaries.
Program ManagerJun 2019 – Jan 2022
Dell Technologies · Round Rock, TX
- Managed end-to-end delivery of Dell's cloud infrastructure migration program impacting 2,000+ internal users.
- Reduced program delivery timelines by 30% through implementation of SAFe Agile practices across 6 development teams.
- Built a risk management framework that identified and mitigated 85% of program risks before they impacted delivery milestones.
Project ManagerAug 2017 – May 2019
IBM · Austin, TX
- Delivered 4 enterprise software implementations for clients in financial services and healthcare with combined contract value of $8M.
- Managed project teams of 8–15 members including onshore and offshore resources across 3 countries.
Education
University of Texas at Austin2015 – 2017
M.S. Technology Commercialization
Texas A&M University2011 – 2015
B.S. Industrial Engineering
Skills
Program Management
Cross-Functional LeadershipRoadmap PlanningRisk ManagementStakeholder CommunicationAgile at ScaleOKR Frameworks
Tools
JiraAsanaConfluenceSmartsheetNotionMiroGoogle Workspace
Projects
PMO Excellence
- Designed Apple's program management competency model and interview framework, now used for all TPM hiring across Services.
Certifications
PMP — Project Management ProfessionalSAFe 6 Program Consultant (SPC)